We have updated the way in which Shopify Integration needs to be set up with HappyFox Helpdesk. If you are already using Shopify integration in Helpdesk or looking forward to setting it up anew, please follow the updated method to ensure Shopify Integration with HappyFox Helpdesk works seamlessly.

Here are the two key steps to be done:

1. Create and Install a Custom App in your Shopify Account.
2. Configure your Shopify account in the HappyFox Help Desk Account > Apps page.

Click Here to access the KB article and view the step-by-step procedure for the setup.

Note: Shopify integration will not work for accounts where the setup via OAuth was done earlier. Admins have to follow the recommended custom app method above to ensure Shopify Integration works.